Privacy Policy

Last Updated:

At LTH Dog School, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

LTH Dog School provides professional dog training services designed to help owners build stronger relationships with their dogs through practical, reward-based training.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

Email: joe@licencetoheel.co.uk

Phone: 07504 302977

Information We Collect

We may collect the following information when you interact with our website:

Personal Information

Full name
Email address
Telephone number
Address (where required)
Information about your dog
Booking information
Training requirements
Any information you choose to provide

Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and analytics data

How We Use Your Information

Your information may be used to:

Respond to enquiries
Arrange assessments and training sessions
Manage bookings
Deliver our services
Improve our website
Send requested information
Provide customer support
Send newsletters or marketing communications (only with your consent)
Comply with legal obligations

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Understand website usage
Improve website performance
Remember your preferences
Measure marketing effectiveness

You can disable cookies through your browser settings, although some website features may not function correctly.

Marketing Communications

We will only send marketing emails if you have chosen to receive them.

You can unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers who help us operate our business, including:

Website hosting providers
Booking systems
Payment processors
Email marketing providers
Analytics providers
Professional advisers where legally required

All third parties are required to protect your information.

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we take security seriously, no online transmission can be guaranteed to be completely secure.

How Long We Keep Your Data

We only keep your personal information for as long as necessary to:

Deliver our services
Meet legal obligations
Resolve disputes
Maintain business records

When no longer required, your information will be securely deleted.

Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services.

Any updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us.

LTH Dog School